Box Office: 01379 652241

DISS • NORFOLK

Current Vacancies

OPERATIONS MANAGER  37.5 HOURS PER WEEK £25,984

An exciting opportunity to undertake a key role as part of our ongoing development.

Closing date for applications Midnight Tuesday 30thApril 2019 (Interviews to take place week commencing 6th May 2019)

Please e mail CV and covering letter saying what you believe you can bring to this role to Ray Bryant Chairman Board of Trustees c/o linda.simpson@thecornhall.co.uk

Working closely with our Artistic Programme Manager, the key aim is to ensure day to day operations are dynamic, responsive and efficient and that The Corn Hall is a welcoming and vibrant space for the local community, arts professionals and hirers.

Located in the historic market town of Diss on the border of Norfolk and Suffolk, and at the gateway to the Waveney Valley, the Corn Hall is an impressive Grade II listed building which was originally built as a corn exchange.

Having reopened in 2017 following an extensive refurbishment, the Corn Hall is now a thriving arts venue offering a wide range of quality entertainment. The Corn Hall’s popularity with audiences from across the region has resulted in it being shortlisted in the Norfolk Arts Awards People’s Choice Best Venue category for the last three years.

The Corn Hall is run by the Diss Corn Hall Trust which is a charity dedicated to the promotion of the performing arts.

Job Description

Support and motivate the staff, in their various roles, and the volunteer teams to ensure the efficient running of the Corn Hall in line with the Trust’s policies and that the visitor and audience experience is a positive one from the first point of contact.

Be responsible for the day to day running of the Corn Hall as a financially sustainable multi-disciplinary arts centre, maintaining its position as one of the key small venues in East Anglia:

  • In liaison with staff manage and develop income streams from daytime hall hire, bar and café to sustain the Corn Hall and its activities, ensuring a balanced income stream and taking account of the Corn Hall Trusts’ stated objectives.
  • Establish partnerships with strategic bodies and local businesses
  • Create and maintain a positive public image for the Corn Hall
  • Maintain close liaison with the Board of Trustees including preparation of reports.
  • Together with The Board and Finance Committee evaluate the annual budget forecasts and business plan
  • Assist the Board with fundraising strategies and actions
  • Be accountable to the Board for all aspects of health and safety at the Corn Hall including ensuring that the technical infrastructure of the building is operational, safe and maintained
  • Oversee management and development of the Corn Hall’s digital presence – websites, email marketing and social media.
  • Support the Arts & Heritage Outreach team to develop and deliver the Corn Hall outreach and educational activities
  • Participate in and manage evening and weekend duty management
  • Undertake any other duties commensurate with the post of Operations Manager as agreed with the Board.

Person specification

Candidates will be assessed against the following essential/desirable attributes:

 

Essential

Desirable

 

Educated to degree level or equivalent professional experience

Management qualification

 

Knowledge and Experience

Experience of working in a similar role in an arts-based/performing arts  organisation

Experience of leading a team

Experience of motivating and managing small teams in an environment where flexibility is required

Experience of producing reports drawing on complex data

Proficient in use of IT including databases, spreadsheets and web-based systems

Experience of managing resources and budgets

Knowledge and experience of project management.

Knowledge and experience of budget planning.

Experience of working in Charity sector

Experience of working with volunteers

Experience of using social media in a marketing context

Skills

Effective communication skills, both oral and written, with ability to deal tactfully and sensitively with people in a variety of roles both internally and with external stakeholders

Excellent interpersonal, networking and collaborative skills.

The ability to work as part of a team

Sound management, problem solving and leadership skills.

Ability to respond flexibly and positively to changing requirements and to multitask

Strong negotiating and influencing skills

Attitude

Self-motivated, committed and pro-active approach to work.

A willingness to work evenings and weekends as required by the demands of the post

Understanding and commitment to the objectives of the Corn Hall and its role in the local community

An understanding of and commitment to Equal Opportunities, and the ability to promote this in the day-to-day work of the post.

A willingness to be ‘hands on’ with all aspects of the Corn Hall’s operations if the need arises