Box Office: 01379 652241

DISS • NORFOLK

TERMS & CONDITIONS

Please check your ticket at the time of purchase

By accepting this order and buying your ticket(s) and attending this/these event(s) you are accepting the following Terms & Conditions and agreeing to be bound by them and to comply by all applicable laws and regulations.

  • We recommend that you arrive 20 minutes in advance of event start time to ensure that you are comfortably seated in time for the start of the performance.

  • The management reserves the right to refuse admission. The management reserves the right to alter or amend the programme as necessary as a result of unforeseen circumstances however where possible we will make every effort to inform ticket holders of these changes in advance.

  • The number of wheelchair positions is strictly limited so wheelchairs users should check with the Box Office for availability prior to booking so a place can be reserved for you. If you are registered disabled and require someone to accompany you, we can offer a complimentary ticket for your companion.

  • No photography is allowed unless otherwise advised. NO recording of any show is permitted.

  • To be admitted to the auditorium you will require a valid ticket to be shown. This may be printed at home from an email from our Box Office or you may follow the ticket link app and show tickets on your mobile device. If you are unable to access tickets on your phone or print them at home, please ask our Box Office to assist you.

  • Latecomers will not be allowed access to the auditorium until a suitable point in the performance determined by the company. In some cases this may not be for some time. 

  • Once purchased, ticket refunds can only be made on the very rare occasion that a performance is cancelled.
  • Providing we are contacted at least 24 hours before an event we will issue you with a credit against future purchases, less an administration fee of £1 per ticket. We are not able to offer credits for paid for workshops or classes.

  • The Corn Hall accepts no responsibility for possessions lost or stolen on the premises. We do check spaces thoroughly after events and anything we find will be put in our lost property. 

  • Unless otherwise indicated, all graphics, logos and commercial markings are registered trademarks. You may not use, copy, reproduce, republish, upload, post, transmit, distribute or modify any Trademarks in any way, including in advertising or publicity pertaining to or distribution of materials, without prior written consent.

  • The health, safety and wellbeing of our staff and other audience members is our priority. We reserve the right to refuse admission or ask you to leave for behaviour which we feel is likely to cause damage, injury or annoyance, or if you don’t respond to our reasonable requests. No refunds will be offered in this circumstance.
  • Smoking, including e-cigarettes, is not permitted anywhere in our buildings (unless for artistic purposes only)
  • Event management reserve the right to make changes to these Terms & Conditions at any time without prior notice.