Box Office: 01379 652241

DISS • NORFOLK

FAQs

The Box Office is open from Monday to Saturday 10am-4pm, and at least 1 hour prior to the start of an evening or weekend performance. Times may be subject to change on event days and public holidays. You can book tickets 24 hours a day through our website.

 

 

Payment can be made;
in person using cash
in person by cheque with a valid cheque guarantee card
in person using a debit or credit card
on the internet or telephone using a debit or credit card

A charge of £1.50 per transaction applies to online and telephone bookings. The income generated from booking fees contributes to maintaining our box office facilities.

We can post tickets out for a charge of £1 but you do have the option to print your tickets at home or to collect them from the box office free of charge.

All tickets are non refundable unless a performance is cancelled.

Providing we are contacted at least 24 hours before the event we will issue you with a credit against future purchases, less an administration fee of £1 per ticket.

Our doors usually open approximately 30 minutes before the start time of an event and we recommend people aim to arrive early and enjoy what our Grain Bar and Fredricks Cafe have to offer. However if you are late our stewards will aim to seat you as quickly as possible in a suitable break in the performance.

Where known show finish times are listed on individual event pages. Please note that these timings are approximate. If a finish time is not given ask the box office and we will endeavour to find out for you.

We offer a range of discounted rates for selected shows including over 60s, under 16s, students, disabled patrons and those in receipt of benefits. Customers can only use one discount per show, e.g. group discounts, promo codes etc. Not all discounts are available on all shows and proof of status may be required.

On some of our events we are able to offer savings via a family ticket. Where advertised a family ticket consists of 4 tickets of which there can be a maximum of 2 adults.

All children under the age of 16 must be accompanied by a paying adult with a maximum of 4 children per adult. Please note that age ranges for family shows are a guide only.

Children under 18 months will be admitted free of charge to age appropriate shows, but they must sit on the lap of their respective parent/guardian. Please check with the box office at the tome of booking as this does not apply to all events. Any child using a seat will have to pay the normal child ticket price. Please note that age ranges for family shows are a guide only.

Yes, please read our Access section for more information about our facilities.

We are unable to offer parking at the venue but Blue Badge Holders may park sensibly in St Nicholas Street. There are numerous public car parks within easy walking distance of the Corn Hall. Parking after 5pm is free in the council car parks. 

You can join our online mailing list here

The Corn Hall can be hired for your own performance, meeting, event, or wedding. You can find more information about this in our Hire Us section.